Fred is a sales counselor at Home-Mart, assisting the customer by making sure that every customer gets the most for their money and leaves satisfied. "When that happens, we know that we've done our job," Fred explains.

Home-Mart's sales staff is fortunate to have access to the latest technology. "We have our own computer and train on answering customer's questions," Fred says. In terms of training at Home-Mart, Fred cannot speak highly enough of the investment and efforts made by the owner, Doug Gorman. "Doug invests a great deal of time and money to assist myself and our staff in providing excellent customer service, knowing our products inside-and-out, and maintaining a motivated and positive attitude."

Home-Mart sales staff members visit factories to learn more about the homes offered, attend weekly sales meetings, and have access to presentations by nationally known motivational speakers and their sales tools. Fred says, "Our sales staff has every opportunity to be successful." And it's Home-Mart's aggressive approach toward advertising that Fred believes brings the customers in the door and gives people in Tulsa and the surrounding areas the opportunity to become familiar with the company's name and the integrity behind it.

"I'm proud to be working as a sales counselor at Home-Mart," Fred boasts. Home-Mart's sales staff experiences low turnover and Fred believes it is because of the Home-Mart system that benefits both the customers and the sales staff. He attributes the success of the company to the open lot with many choices of home and the "Open Doors, Posted Prices," philosophy which makes it easy to "browse" at Home-Mart. "We can be as active in the search of a home as our customers would like for us to be," Fred concludes, "and that's just how it should be."